I'M
pamela angela pamintuan
VIRTUAL ASSISTANT,
FREELANCER
01 PROFESSIONAL
MY KNOWLEDGE LEVEL IN SOFTWARE AND APPS
PHOTOSHOP
90%
MONDAY.COM
85%
GOOGLE DRIVE
95%
ZENDESK
85%
MICROSOFT OFFICE
100%
CANVA
100%
100%
100%
PP
I am a dedicated and hardworking individual, who is equipped with the relevant skills to contribute to the success of your business. I am a freelancer for almost 3 years and had plenty of experience in data entry, social media management in FB and IG including adding leads, sending messages, comments, and posting to their account, conducting administrative and virtual assistant tasks. And also has an experience in a Customer Service environment, my tasks are answering incoming calls from customers and also doing some cold callings, tracking their info, and solving their queries using Zendesk.
REMEMBER: You can do anything, but not everything. And that is why I am here, I am here to help you! I specialize in helping clients. I am an organized, reliable, passionate, and driven worker. I am open to feedback and adjust in order to meet my clients’ needs. I go above and beyond in order to make sure that my clients are happy and satisfied with my service. If you need help, please do not hesitate to let me know.
02 PORTFOLIO
MY LATEST WORK. SEE MORE >
03 Experience
2021-2022
PROJECT MANAGER
Sport's Center
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Generate documentation about the project, such as communications and data analysis reports.
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Review budgets, manage expenses and negotiate costs of projects.
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Includes web research, copywriting, and small web development.
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I also make flyers, logos and etc.. using Canva
2020
COLD CALLING
Real Estate and Medical Doctor's
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Managing the database information of all the clients.
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Creating campaigns that promote the organization.
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Adding more leads, updating monthly posts, and sending emails.
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Calling leads and booking their appointments.
2019-2020
SOCIAL MEDIA MANAGEMENT
Instagram and Facebook
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Develop creative and engaging social media strategies.
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Create engaging multimedia content.
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Manage and facilitate social media communities by responding to social media posts, direct messages, and e-mails.
2019-2020
E-COMMERCE MANAGEMENT
Amazon
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Responsible for managing the items that we sell on Amazon.
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Creating a database for all the records with their prices and sales.
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Editing and updating the records on Amazon Central, when there is a new product.
2016-2019
CUSTOMER SERVICE REPRESENTATIVE
Sutherland Global, Inc.
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Identify and assess customers’ needs to achieve satisfaction.
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
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Keep records of customer interactions, process customer accounts and file documents.
2013-2015
DATA ENCODER
Clark Data Center
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Accurately and efficiently encode all data that needs organizing and recording.
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Perform any other office tasks that management requires assistance with (sending emails, answering phones, etc.)
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Maintain report logs of in-progress and/or completed work.
CONTACT
You can do anything, but not everything. And that is why I am here, I am here to help you! I am open to feedback and adjust in order to meet my clients’ needs. If you need help, please do not hesitate to let me know.
​
Phone: +63 975 068 9394
